Truck Service Department at Palmer Trucks | IL IN KY OH

Semi Truck Repair and Service in IN, OH, KY & IL

You can count on Palmer Trucks for extended hours, parts on hand, quick, reliable service, and excellent truck repair. As a certified Kenworth PremierCare Parts and Service provider, our factory trained technicians will make sure you receive the service and support you need to keep your truck on the road. We service all makes and models, including Peterbilt, Western Star, Freightliner, International and Kenworth. We are equipped to meet medium and heavy-duty commercial vehicle repairs with a number of trained and certified technicians 24/7 in select cities. We are a proud service provider along several major interstates in Indiana, Kentucky, Ohio, Illinois, and Indiana.

Take advantage of the special programs and services we offer to keep you and your business on the road to success. Palmer Trucks is here to take care of your truck so you can take care of your business.

Preventative Maintenance - DOT

Our thorough Preventative Maintenance Check includes inspection of the engine, under the hood fluid levels, chassis, brakes, wheelchair lift & ADA, drivability checks, safety and emergency items. You can access the DOT Preventative Maintenance form here.

Minor Repair

Kenworth PremierCare Express Air Conditioning Service

We want to make sure you are comfortable and prepared for the heat while you are driving. This service offers complete air conditioning system evacuation and recharge, receiver dryer replacement, compressor oil top-off, and up to five pounds of refrigerant. During the premium 27-point inspection, Kenworth dealer service technicians check AC air flow and controls, belts and hoses, discharge and suction lines, electrical connections, compressor, evaporator/heater coil, and condenser coil, among other items.

Triage Service

Our technicians are certified on PACCAR MX and Cummins engines, as well as Eaton, Meritor and Allison transmissions, and Dana. We implement rigorous training across a wide variety of brands and applications in order to provide the best solution for you with top-notch quality and efficiency - every time. The triage service allows you to receive a diagnosis and approve a repair order in record time - now available on-the-go from your phone via our Decisiv program and initiatives.


Check Engine Light

We want to make sure you have the safest trip possible, so we check your engine light to decrease the chances of danger to further damage to your vehicle through Kenworth-standard training and insights.

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Express Lane

Kenworth PremierCare Express Lube service is available for customers with a medium and heavy-duty truck. Although it is a standardized process, it is necessary in order to keep you safe on the road. Give us two hours of your busy day and we will have your truck inspected and, if relevant, diagnosed with a problem. You will receive a written summary of necessary repairs and an estimate of the cost (if it is not covered under warranty). Or, updated and advised if there is a need for more troubleshooting time. You will also receive an estimated time for completion of the further diagnostic work or repairs.

We also take advantage of technology to make sure the workflow, quote approval, and repair order status is sent to you in real-time, via our new Decisiv software partnership with Kenworth. We work hard and leverage available tools to get you back on the road and know the timeframe for such to occur.

Flywheel

To ensure a custom fit for your FlyWheel, Kenworth offers deals during select times for FlyWheel turning.

Full Service - Major Repair

Our full-service package is designed to make sure you and your truck are in perfect working order. We offer an oil change, greased chassis, and filter replacement as part of our service. For more information or questions, please contact the nearest dealership's service desk.

Engine Repair

CAT engine repair and warranty

Palmer Trucks is CAT certified and can help with any and all Caterpillar needs. Our service covers all CAT warranties and makes.

Paccar MX engine repair and warranty

Palmer Trucks is Paccar certified and will happily cater to any Paccar needs you have. We service all Paccar engines and products with the best technicians around.

Cummins Engine Repair and Warrant

We are a Certified Cummins location. We can help you with any engine problems and questions you may have. With our 2 year, 250,000-mile warranty, we go above and beyond to make sure you are in good hands.

Eaton Certified

We are Eaton certified and honor any warranties under the Eaton brand. Our service technicians are glad to assist you with any questions regarding Eaton products.

Axles, Chassis, Bodywork

Palmer Trucks can help you with your general trucking needs with an axle, chassis, and bodywork all available at Palmer Trucks. Great service at an affordable price is how Palmer Trucks has been keeping you and your fleet on the road for more than half a century.

Customer Service

Extended Hours

Palmer Trucks is open 24/7 at select locations (excluding holidays) to meet your time-critical trucking needs. Call or drive in today!

Driver’s Lounge

Truck repairs take some time, so relax and recharge in our Driver’s Lounge to take a break before your next trip. We welcome you for however long is needed - because you're one of the family. With complimentary shuttles for food and amenities, Palmer Trucks wants to make your time here enjoyable.

Roadside Assistance

Kenworth PremierCare offers Roadside Assistance to our customers as well as customers with Class 7 & 8 tractors. This service is available 24 hours a day, 7 days a week, and we will do our best to fix the problem then and there. There is no registration fee if there is an emergency, or if you call ahead of time. With you in mind, we work efficiently. Included in this service, we provide one toll-free call to us at (1- 800-KW-Assist {1-800-592-7747}). Our roadside assistance tracks all aspects of your job. Our trucks come with custom-mapping technology so we know where you are to get to you quickly. You can also customize your roadside assistance preferences to make driving easy and enjoyable.

Contract Maintenance

We make sure that your vehicle is serviced by trained professionals so that it runs efficiently. To guarantee the best contract for you, we take into consideration the age and condition of your fleet, routes traveled, vehicle mileage, products hauled and type of application

Other Services

Mobile Repair

Call us! If you’re broken down and need a hand, Palmer Trucks’s mobile repair can help. Our certified technicians come to you and assist you, wherever you might be. Customers come first at Palmer Trucks, so we will help to fix the problem and get you on your way as quickly as possible.

Leasing and Rentals

We offer leasing programs designed to enhance your company’s profitability throughout Indiana, Kentucky, Ohio, and Illinois.
Our programs include:

Parts Delivery Available

With more than 500,000 parts in our inventory, we have the best parts in-stock to fit your needs. Featuring OEM quality parts, our parts specialists are able to deliver from our parts database across the Midwest. We are a certified regional distributor for TRP, Gray Manufacturing Products, and many others.